Topics Covered
| Agent Foundations | Workflow Design | Business Agent Builds | Testing & Launch |
|---|---|---|---|
| Chatbots vs agents | Workflow selection | Lead qualifier agent | Testing scorecard |
| Agent roles + goals / Prompts + outputs | Process mapping / Tool permissions | Multi-agent content system / Internal knowledge agent | Guardrails + approvals / ROI + maintenance |
Learning Outcomes
By the end of this course, you’ll be able to:
Design a complete AI agent blueprint for a real business workflow
Turn manual tasks into structured agent workflows with clear rules
Build a lead qualification agent that scores leads and drafts responses
Create multi-agent systems with manager, research, writing, and review roles
Add human approval checkpoints to prevent risky AI actions
Launch, monitor, and measure your AI agent using ROI and maintenance checks
Unlock Full Access
Choose a plan for full library access, or purchase this course individually if you want to build practical AI agents for business workflows right now.